By interpersonal communication expert, Jennifer Aviles
Interpersonal Communication is a skill we use when engaged in face-to-face communication with someone.
Interpersonal Communication includes communication skills such as:
Verbal, Non-Verbal, Listening Skills, Emotional Intelligence, Team-work, Negotiation, Persuasion, Influential Skills, Conflict Resolution, Mediation, Problem Solving and Decision-Making.
Most of us engage in some form of interpersonal communication on a regular basis. How well we communicate with others is a measure of our interpersonal skills.
Per the title of this article, it is the KEY to building relationships, and can be used to:
- Give and collect information
- Influence attitudes and behaviors
- Obtain contacts and maintain those relationships
- Express our needs and understand others
- Give and receive emotional support (show empathy)
- Make decisions and solve problems
- Assist in making decisions and solving problems
- Predict behavior
- Regulate power
- And more!
To improve your interpersonal communication today:
- Pay attention to HOW you say something.
Be mindful of your tone, facial expressions, and gestures.
- Be a good listener.
Don’t interrupt the speaker and show you are listening by nodding or asking appropriate questions.
The use of material has been provided from articles such as: concordia.edu and skillsyouneed.com